Shipping Policy

Shipping

We deliver to over 100 countries around the world.

There will be countries for which we do not ship and in that cases the order will be automatically canceled.

Some orders may be sent in separate packages. Please be aware that we cannot deliver to PO boxes or APO addresses. If you have questions about your shipment, if your order has not arrived within the estimated delivery time, or if you believe your order is being returned to sender, please contact 77ArtDesign support.

Shipping costs

To estimate shipping costs, please add items to your shopping cart. The final shipping cost is generally calculated by the quantity of items, weight of the items and the shipping address. The final shipping and handling cost can be calculated from the Shopping Cart. Orders shipped internationally may have customs fees, duties, or taxes applied to them. We are not able to estimate those costs and are not responsible for any fees collected by customs. To find out more information about these fees, please contact your local customs agency.

Domestic Shipments

We ship our products using nationally recognized carriers. You will take title to products sent to you at the time we pass them to the shipper, and you will bear the risk of loss during shipping. If you fail to receive a product, please contact the shipper directly.

International Shipments

All recipients are responsible for any local import duties, customs and brokerage fees, or taxes that may be charged. Usually these charges are paid for by the carrier on import of the shipment and then are invoiced to the recipient on or after delivery of the shipment. 77ArtDesign will not be able to offer compensation or refunds for orders that are not deliverable because customs fees are not being paid for by the recipient. Standard time in transit does not include Customs clearance.

Multiple Shipments

When you place an order of several items we will make our best to package the items together. You may have ordered items that could not be packaged together (i.e. Apparel and Jewellery), and therefore had to be shipped separately. If all shipments have not arrived within the estimated delivery times, please contact 77ArtDesign support.

Shipping Damage

Should your shipment arrive at your delivery address damaged, please do not accept the shipment, or have the courier confirm the damage. Since courier services will not accept damage complaints that are filed at a later date, we will not be able to offer compensation or exchange in such cases.

Cancellation Policy

You can only cancel your order before it is shipped. if you receive an email that it has been shipped you cannot cancel your order.

Questions about shipping?

Please send us a message on our contact form.